Quality

The bottom line for DB Schenker's quality management is an inexpensive but reliable goods flow management.

The top priority for quality management is that valuable and mutually beneficial commercial relationships should never be suddenly and unexpectedly damaged.

Our standardised processes, our precise network management and our continuous improvement programmes form the basis for a solid and reliable relationship with our customers.

The quality management of DB Schenker land transport is oriented towards three goals to optimally satisfy customers in Europe:

the goods are delivered at the agreed time
the goods are delivered in the correct quantity and in good condition
the invoice contains the correct rates and services and is sent at the correct time

The efficiency of the quality management system for the pan-European land transport products and the associated implemented aids was confirmed by Bureau Veritas certification. DB Schenker is ISO 9001:2000 certified in the following countries: